Last updated: 8 September 2026
nimble-pebble is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with these regulations and what rights you have regarding your personal information.
For the purposes of data protection legislation, nimble-pebble is the data controller responsible for your personal information.
Contact details:
Email: [email protected]
Address: 42 Byres Road, Glasgow, G11 5JY, United Kingdom
We process personal data only when we have a lawful basis to do so. The lawful bases we rely on include:
When you provide information through our contact forms or opt in to receive communications, you give us explicit consent to process your data for the stated purpose. You can withdraw consent at any time by contacting us.
When you engage our services, we process your data to fulfill our contractual obligations, including scheduling visits, delivering services, and handling payments.
We may process data based on legitimate business interests, such as improving our services, maintaining security, and preventing fraud. We always balance these interests against your rights and freedoms.
We process certain data to comply with legal requirements, such as tax reporting and health and safety regulations.
Under UK GDPR, you have comprehensive rights regarding your personal data:
You have the right to clear, transparent information about how we use your data. This is provided through our Privacy Policy and this GDPR page.
You can request a copy of all personal data we hold about you. This is commonly known as a subject access request. We will provide this information within one month at no charge.
If your personal data is inaccurate or incomplete, you have the right to have it corrected. We will update your information promptly upon request.
Also known as the right to be forgotten, you can request deletion of your personal data in certain circumstances, including:
Note that this right is not absolute and may be limited by legal obligations to retain certain information.
You can request that we limit how we use your data in specific circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another organization where technically feasible.
You can object to processing of your personal data where we rely on legitimate interests as the legal basis. We must stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
We do not use automated decision making or profiling that produces legal effects or similarly significantly affects you.
To exercise any of your data protection rights, contact us at [email protected]. Please include:
We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two months, but we will inform you of any delay.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach, as required by UK GDPR.
We do not routinely transfer personal data outside the United Kingdom. If international transfers become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
While we are not required by law to appoint a Data Protection Officer, our designated contact for data protection matters is available at [email protected].
If you are not satisfied with how we handle your data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Significant changes will be highlighted, and we will update the revision date at the top of this page.